Exchanges & Returns

EXCHANGES

If you have purchased the wrong size and would like to exchange it for another size, please contact us at info@thecorsetco.com within 20 days from the date of purchase and you will be sent an email containing a Return Authorisation number and instructions on returning the garment. Once the product is received and checked to ensure the product has not been worn and that the tags are still in place, the new size will be dispatched. Please note that customers will not be charged additional delivery fees for the exchange of incorrect size.

If you receive a faulty product, please notify thecorsetco.com immediately with images and the item will be exchanged for you free of cost.

Please note that returned goods will not be accepted without a Returns Authorisation number.

 

RETURNS AUTHORISATION NUMBER

If you would like to return you purchase, Please contact us at info@thecorsetco.com with subject line Return Authorisation Number and reason of exchange to get the Return Authorisation of your purchase return.

 

RETURNS

If you would like to return your purchase, please contact us at info@thecorsetco.com within 10 days of receiving your purchase and you will be sent an email containing a Returns Authorisation number and instructions on returning the garment. Once the customer has been sent a Returns Authorisation number, the item must be sent back within 20 days to be eligible for a refund. Any items returned after the 20 days will receive credit only. Once the product is received and has undergone a quality control check to ensure the product has not been  damaged and that the tags are still in place, the purchasing amount will be credited to the purchaser’s credit card or account. Refunds will be made within 07 days of the cancellation notice.

We strongly advise customers to thoroughly check the product and try it on when it is received to ensure you are satisfied with the products. Refunds and exchanges will not be permitted after 20 days from the date of purchase.

Please note that refunds will not be accepted without a Returns Authorisation number.